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Privacy Policy

YOUR PRIVACY IS IMPORTANT TO US.

This Privacy Policy explains how House of ZÉA (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, contact us, or interact with us through email, social media, or other channels.

 

By using our website or providing us with your information, you agree to the practices described in this Policy.

1. Information We Collect

We may collect personal information in the following situations:

 

  • When you make a purchase

  • When you create an account

  • When you sign up for emails or marketing

  • When you contact us for support

  • When you interact with our website or social media

 

Information we may collect includes:

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  • Contact details: name, email address, phone number, shipping/billing address

  • Order information: items purchased, payment method (processed securely by our payment partners), order history

  • Device & browsing data: IP address, browser type, pages visited, interactions with our website

  • Account information: login credentials you choose to create

  • Social media interactions: messages, comments, profile information (if you contact us through those platforms)

 

We do not knowingly collect information from children under 13.

2. How We Use Your Information

We use your information to:

 

  • Process and fulfill your orders

  • Communicate with you about your purchase, shipping, or questions

  • Improve website performance and customer experience

  • Personalize marketing and show relevant offers

  • Prevent fraud and maintain security

  • Comply with legal requirements

 

We only use your information for purposes that are reasonably related to the reason you provided it.

3. How We Share Your Information

We do not sell your personal information.

We may share information with:

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  • Service providers who help us operate our business
    (shipping carriers, payment processors, email and marketing tools, website hosting, analytics partners)

  • Professional advisors (legal, accounting, financial)

  • Advertising and social media partners for targeted marketing

  • Authorities when required by law

  • Business partners or successors in the event of a business transfer, merger, or asset sale

 

All service providers are required to protect your information and use it only for the services they perform for us.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to improve your shopping experience, analyze website traffic, remember your preferences, and show you relevant ads.

 

These tools may collect information such as:

 

  • Device type

  • IP address

  • Browsing activity

  • Items viewed or added to cart

 

 

You can disable cookies through your browser settings, but some site features may not function correctly.

 

By continuing to use our website, you consent to our use of cookies consistent with this Policy.

5. Your Choices

Depending on your location, you may have the right to:

 

  • Access or request a copy of your personal information

  • Update or correct your information

  • Request deletion of your data

  • Opt out of marketing emails (via the “unsubscribe” link)

  • Request limitations on how we use your information

 

 

To make any privacy-related request, contact us at:

 

 houseofzea.net

6. Data Security

We use industry-standard security measures to protect your information.

Although no online system is 100% secure, we take all reasonable precautions to safeguard your data.

7. Updates to This Policy

We may update this Privacy Policy as our business or legal requirements evolve.

When we make changes, we will update the “Last Updated and Effective Date” at the top of this page.

 

Continued use of our website after changes are posted means you accept the updated Policy.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

 

📧 houseofzea.net

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